The Challenge

The ability to work on the move or remotely has been possible for decades and the technology that enables it just gets better and better and easier to use. But fully utilising such capability is not always what we would like it to be, meaning productivity suffers as a result. Typically the problem is not what the technology can do, but whether people are willing to embrace it, want to learn to use it and ultimately enjoy using it.

The Solution

So how do you get your staff to adopt the technology available to them? Well firstly the technology should be intuitive and easy to use. Secondly there has to be user education about when and how best to use the technologies to boost their efficiency and productivity. Unfortunately there’s a chip in many people and most organisations that says, ‘that’s not the way we’ve always done things’. Change this behavioural habit and technology uptake will increase and so will productivity.

The Benefit

It may seem unusual but a primary reason for Block’s success in transforming how organisations use technology is to understand how people behave at work and why they do the things they do. If some of those attitudinal barriers can be addressed, remote working can be as productive and effective as being in the work place. Staff put in more productive time, overheads are reduced, it’s greener, uses fewer resources and keeps your business functioning 24/7 regardless of weather, events, travel disruption and all the other factors that occasionally affect us getting to work.