SMB Solutions
I BLOCKcommunicate I
BLOCKcommunicate can streamline your business operations through the integration of voice, video and data over a single network, enhancing productivity, simplifying network management and reducing operating costs.
The continued expansion of the virtual workforce, coupled with businesses striving to be more responsive to customers, has meant managers need to look for innovative communications solutions.
Combining data, voice and video communications can help facilitate immediate response to customers regardless of location.
All BLOCKcommunicate solutions include the following functionality:
- Standard telephony features such as call routing, forwarding, holding, voicemail retrieval, fax
- Inherent security measures that can be configured and integrated with existing security policies
- Quality of Service (QoS) features that guarantee performance levels on applications critical to your business success
Additionally, customers may choose to benefit from Advanced features, which include:
- Enhanced integration with office applications and other business systems
- Integration with Microsoft CRM
- XML applications developed for each individual customer that can integrate telephony functions with other business services such as inventory and stock control, customer support and service, purchasing and supplier management
With BLOCKcommunicate, the benefits are clear:
- simplified operations through the convergence of voice, video and data
- reduced operating costs
- increased level of communication with colleagues
- empowerment of your workforce to be more responsive to customers
- improved productivity through enhanced workforce collaboration and reduced travel
- protected investment through industry network best practices and the latest proven technology
After consultation and a thorough network assessment, Block will provide an exact solution to meet your precise requirements.
